FaQs. General Information

Q: I've seen an item but I cannot seem to find it online?

A: Thank you for your interest in MONOMOON. Unfortunately if you see an item on our social media but you do not see it available on our website the item is no longer available. We understand how frustrating this can be so we are always looking to restock our most requested pieces or replace them with a similar style.

Q: Where do you ship?

A: We currently ship exclusively within Lebanon. All orders are shipped free of charge with 1–3 business days delivery. We are working on expanding to international shipping soon.

Q: How do I track my order?

A: Once your order ships an email will be sent to you containing tracking information. If no tracking number has been sent your order has not been shipped just yet. Please allow 24-48 hours for your shipment details to update with our delivery partner.